Why proof is requested

Magius Casino: Clear the check and withdraw without the wait

Every licensed operator must confirm who you are before money leaves; at Magius Casino the review takes up to 57 hours.

Start verification now

Curaçao Gaming Control Board license OGL/2014/3623/348, audited by SIQ, GLI and BMM Testlabs.

Quick outline

The whole check, six lines

Useful the moment a withdrawal sits on hold or a message asks for documents.

Who checks

Magius Casino N.V.

License

Gaming Control Board Curaçao, OGL/2014/3623/348

Review time

57 hours

Deadline

Before your first withdrawal

Questions

[email protected]

Minimum age

18+

Sitting with your documents

Your uploads, done in one pass

After these four steps you will know exactly which copy to send and when.

See the short list

Log in and find the verification section inside your profile, where each requested item is listed next to a status marker. Anything marked as still needed is the piece holding the review.

Flat, lit, uncropped?

Photograph your photo identification flat on a dark surface in full daylight, with all four corners and the photo page text readable. Glare and cropped edges are the two most common reasons a copy comes back.

Sending a bill that passes

Take the proof of address from a recent statement or bill and check that your name, your full address and the issue date are all visible. A document with the address hidden will be sent straight back.

Swap only the failed item

Submit the pack and watch your inbox for the outcome, which lands within 57 hours. If one item is rejected, replace only that item and the rest of your file keeps its place.

Four items

Three papers that clear your file

Magius Casino keeps the list short and asks only for what the license requires.

Photo identification

ConfirmsYour name and date of birth

Copy must showAll four corners, photo, readable text

Proof of address

ConfirmsWhere you live now

Copy must showName, full address, recent issue date

Payment card image

ConfirmsThe card you paid with

Copy must showCardholder name, first six and last four digits

Your first cash-out

The four moments behind the request

Four everyday moments explain exactly when the proof request lands.

Before any payout leaves

Withdrawing for the first time brings the licence into play, so the identity, address and card paperwork is compared before any money leaves the account.

Prove the new wallet

Adding a fresh method prompts another look, because the license asks the casino to know whose card or wallet funds your play.

Details that drift apart

A typo in your name or a street that has changed sends the file back, so matching papers carrying your profile details are requested.

Why more paperwork now?

Asking for a higher deposit ceiling moves you into a higher-risk bracket, so the license wants a clearer picture of your income first.

Show how your play was funded

Magius Casino N.V. holds licence OGL/2014/3623/348 from the Gaming Control Board Curaçao, and that licence obliges the operator to know how players fund their play. A request for payslips or bank records is ordinary AML work, not a suggestion that you have done anything wrong.

Depending on your profile, the checks team may ask for any of these.

Recent payslips from your employer
Bank statements showing regular income
A tax return or assessment
Proof of a pension or benefit
Paperwork for a recent property sale

Sent once, or sent again

Your edit worked against you. Cropping or retouching hides the corners reviewers need, so the file is refused as unclear even when the document is real. Photograph the whole page on a flat surface Send the untouched original, not a screenshot

Out of date, sent back. Address proof ages out, so an older bill cannot show where you live today and the checks team must ask again. Pull a recent bill with your name on it Use a statement from your bank or power company

Mismatch between profile and paper. A missing middle name or an old address on file breaks the match, so the reviewer cannot link the paper to you. Update your profile before you upload Use the full name printed on the ID

Five things

When the check lands

Five short answers that settle the worry before the check is done.

Is my ID safe when I send it through your site?+

Yes. Uploads travel over 256-bit TLS encryption, so the files stay unreadable in transit, and only the team handling checks can open them. Reading your own copy back over a secure connection is the same route a payment takes.

When will you ask for my documents?+

Before the first withdrawal, at the latest. The check may come earlier instead, at sign-up or when your first deposit lands, and in that case an upload request reaches you by email straight away.

Can I take pictures of my documents with my phone?+

Yes, a phone camera is fine. Keep the shot flat, fill the frame, and avoid shadows, glare or cropping so the details stay readable. Blurry or angled images are the most common reason a document comes back.

Which licence does the casino hold?+

Magius Casino N.V. runs under a licence from the Gaming Control Board Curaçao, number OGL/2014/3623/348. Curaçao registration and that number appear on the site footer, and the checks follow from it.

Why are you asking where my money comes from?+

Routine AML practice under the licence, not a suspicion aimed at you. Larger or unusual activity means the source of funds gets a look, and a recent statement or payslip usually closes it. Questions arrive through [email protected].